Shipping Policy

At Gold Lodge, we strive to process and ship all orders quickly and securely.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Methods

We ship orders using reliable carriers such as USPS, UPS, or FedEx depending on the shipping option selected at checkout.

Shipping times may vary depending on your location and the shipping service chosen.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days

Please note that shipping times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Address

Please ensure your shipping address is correct before completing your order. Gold Lodge is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

Gold Lodge is not responsible for lost or stolen packages once the carrier confirms delivery. If your package is marked as delivered but you cannot locate it, please contact the shipping carrier directly.

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery so we can assist you.

Contact Us

For shipping questions, please contact:

📞 Phone: (806) 201-2527
📧 Email: info@gold-lodge.com

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